Sending cryptocurrency via your Mercury Iconex account

Sending cryptocurrency via Mercury Iconex allows you to easily transfer digital assets to other individuals, businesses, or external wallet addresses.

In this guide, we will explain, step by step, how to send cryptocurrency from your Mercury Iconex wallet and what you should keep in mind during the process.

Step 1. Log in to your account

1. Go to the Mercury Iconex website.
2. Click on Trading Platform and select Login to access the exchange.
3. Log in using your registered username or email address and password.
4. Complete the two-factor authentication (2FA) process, if enabled.

Don't have an account yet?
Please create an account first. Refer to our guide: How do I open a cryptocurrency account?

Step 2. Go to your Wallet

1. Click on Wallet in the sidebar.
2. Select Balance to view your available digital assets.

Here, you will find an overview of the cryptocurrencies available in your Mercury Iconex account.

Step 3. Select the cryptocurrency you wish to send

1. Locate the cryptocurrency you want to send—for example, Bitcoin (BTC), Ethereum (ETH), Tether (USDT), or Suriname Reserve Digital Currency (SRDC).
2. Select the cryptocurrency and click Withdraw or Send (depending on the specific call-to-action displayed in the interface).

This will initiate the withdrawal process for the selected digital currency.

Step 4. Enter the receiving address and select the correct network

Enter the wallet address of the person or organization that is to receive the cryptocurrency.

You can do this in two ways:

• Copy and paste the receiving address into the designated input field.
• Scan the QR code of the receiving wallet, if this option is available.

Then, select the appropriate blockchain network, if this choice is presented.

Examples of blockchain networks include:

• ERC20: Ethereum network.
• TRC20: TRON network.
• BEP20: BNB Smart Chain.
• Polygon: Polygon network.

Important: Confirm with the recipient in advance which cryptocurrency and blockchain network are to be used. The selected cryptocurrency and network must match those of the receiving wallet.

Warning: Check the receiving address carefully!

Sending cryptocurrency to an incorrect wallet address can result in the permanent loss of your funds.

Therefore, always verify that:

• The receiving address is complete and correct.
• You have selected the correct cryptocurrency.
• The selected blockchain network matches the one used by the recipient.

Blockchain transactions are generally irreversible. Mercury Iconex cannot simply reverse or recover a transaction once it has been executed.

Only confirm your transaction when you are certain that all details are correct.

Step 5. Enter the amount to be sent

Enter the amount you wish to send to the recipient.

Then, ensure that your available balance is sufficient to cover:

• The amount you intend to send.
• Any applicable transaction fees (network fees).

Please note that transaction fees may vary depending on the cryptocurrency chosen and the current level of activity on the blockchain network.

Step 6. Review the transaction details

Before confirming the transaction, you will have the opportunity to review the information you have entered.

Carefully check:

1. Cryptocurrency: Is the correct digital currency selected?
2. Receiving address: Does the wallet address match the recipient's address exactly?
3. Blockchain network: Is the correct network selected?
4. Amount to send: Is the amount you wish to send correct? 5. Transaction fees: Do you agree with the displayed fees?

Please note: If you send cryptocurrency via the wrong network or to a wallet address that does not support the specific cryptocurrency, your funds may be permanently lost. Therefore, please verify all transaction details before proceeding.

Step 7. Confirm the transaction

Are all the details correct? If so, you can confirm the transaction.

1. Click Send (or the equivalent call-to-action button available in the interface).
2. Follow any additional security steps.
3. Enter your 2FA code if prompted.
4. Complete the email confirmation process, if required.

Once successfully confirmed, your withdrawal will be submitted for processing.

Important: Only enter security codes within the official Mercury Iconex environment. Never share your password, 2FA codes, or any other security credentials with third parties.

Step 8. Wait for your transaction to be processed

After confirmation, your transaction will be processed and—depending on the withdrawal procedure—sent to the relevant blockchain network.

Processing times may vary, depending on factors such as:

• The cryptocurrency being sent.
• The blockchain network used.
• Current network congestion.
• The number of blockchain confirmations required.

Please be aware that a transaction may not always be immediately visible to the recipient.

Step 9. Check the status of your transaction

You can track the progress of your withdrawal via Transaction History in the sidebar of your Mercury Iconex account.

Here, you can view the available transaction details and the current status. If a transaction ID (TXID) or transaction hash is available, you can use it to check the transaction directly on the relevant blockchain network.

For this purpose, you can use, for example:

• Blockchain.com for Bitcoin transactions.
• Etherscan for transactions on the Ethereum network and supported ERC-20 tokens.
• A suitable blockchain explorer for the selected network.

Additional Security Tips

• Address Verification: Always check the full receiving address before confirming a transaction. If possible, use the QR code to avoid typos.
• Network Verification: Always confirm the blockchain network with the recipient. Using the wrong network can lead to the loss of funds.
• Security: Use a strong password and enable two-factor authentication (2FA) to provide extra protection for your account.
• Transaction Fees: Review the displayed transaction fees before confirming your withdrawal.
• Transaction Confirmation: Keep a record of your transaction details and TXID so that you can track the progress of your transaction if necessary.

Mercury Iconex – The One For All & All For One CEX.

Updated on: 03/11/2026