How do I set up Two-Factor Authentication (2FA) for my Mercury Iconex account?

The security of your Mercury Iconex account is important. For this reason, we recommend enabling Two-Factor Authentication (2FA).

2FA adds an extra layer of security to your account. In addition to your email address and password, you will need an additional verification code when logging in or performing certain security-sensitive actions.

For this guide, we will use Google Authenticator—an authentication app that generates temporary security codes on your smartphone.

Follow the steps below to set up 2FA.

Step 1: Log in to your Mercury Iconex account

1. Go to the official Mercury Iconex website at mercuryiconex.org.
2. Click on Trading Platform and select Login.
3. Enter your registered email address and password to access your account.

Don’t have an account yet? Please first refer to our guide: How ​​do I open an account on Mercury Iconex?

Step 2: Open the security settings

1. Within your account, navigate to the Settings section and then select Security.
2. Open this section to view the available security settings.
3. Look for the option for Two-Factor Authentication (2FA) or Authenticator App.

Step 3: Begin the 2FA setup process

1. Select the option to enable 2FA. 2. Start the setup process by clicking the designated button.
2. Select Google Authenticator as your verification method, if this option is presented to you.

If you have not yet installed Google Authenticator, please download the application onto your smartphone:

• Android: via the Google Play Store.
• iPhone: via the Apple App Store.

Once installed, open the application on your smartphone and proceed to the next step.

Step 4: Link Google Authenticator to your account

During the setup process, Mercury Iconex will display a QR code on your screen. This code contains the information required to link your account to Google Authenticator.

1. Open Google Authenticator on your smartphone.
2. Tap the + symbol to add an account.
3. Select the option to scan a QR code.
4. Scan the QR code displayed on your Mercury Iconex screen.

Are you unable to scan the QR code? If the option is provided, you can manually enter the displayed secret key into Google Authenticator.

Once the key has been scanned or entered, your Mercury Iconex account will be added to Google Authenticator.

Step 5: Confirm the link using your verification code

Google Authenticator will now generate a temporary verification code for your Mercury Iconex account.

1. Open Google Authenticator.
2. Locate the verification code associated with your Mercury Iconex account. 3. Enter this code into the designated verification field on the trading platform.
3. Click Verify to confirm the link.

Once successfully verified, 2FA will be linked to your account.

Step 6: Verify that 2FA is enabled

After completing the setup, check your Mercury Iconex account to ensure that the 2FA security setting is displayed as enabled.

If you receive a confirmation message or email, verify that it indicates the setup was completed successfully.

Your Mercury Iconex account now has an additional layer of security.

Important security tips

1. Protect your secret key

The 2FA secret key is used to generate your verification codes. Keep this information secure and never share it with anyone.

2. Ensure you have a recovery option

If you lose your smartphone, replace it, or lose access to Google Authenticator, you may no longer be able to generate your 2FA codes.

Therefore, ensure you have a secure recovery option in place beforehand. If Mercury Iconex provides recovery codes, store them in a safe place—ideally offline.

3. Never share your verification codes

Mercury Iconex staff will never ask you to share your password, 2FA secret key, or current verification code.

4. Contact Support if you lose access

If you have lost your smartphone or no longer have access to your Google Authenticator app, please contact the Mercury Iconex Support team for assistance with recovering your account.

For security reasons, additional identity verification may be required before 2FA can be reset or disabled.

5. Secure your other accounts too

We recommend that you also enable 2FA for other important online accounts, such as your email account and other financial services.

Congratulations! 2FA has been set up.

Your Mercury Iconex account now has an extra layer of security, thanks to Google Authenticator.

By using 2FA, you reduce the risk of unauthorized individuals gaining access to your account—even if your password were to become known to others.

Mercury Iconex — The One For All & All For One CEX.

Updated on: 03/11/2026